Avaya Desktop Video Device

The Avaya Desktop Video Device is a cost-effective video desktop collaboration endpoint. In addition to HD video, device features include telephone, web conferencing, social media, calendar, and scheduling from a single user interface on a multi-touch device. The Desktop Video Device with the Avaya Flare™ Experience can be used to consolidate tools such as a desk phone, speaker phone and video endpoint. It enables ad hoc, person-to-person collaboration for enterprise workers. Used as a customer service kiosk, the device allows customers to get information and click to communicate with contact center experts.

Fact Sheet

 

Convene a team quickly
Intuitive touch-and-swipe user interface supports quick communications using voice, video, instant messaging, or social media without regard to the network type. Users connect to other users by simply dragging contact information to the spotlight.
 
Leverage communications history
All e-mail, IM and voice messages are located in a consolidated communications history.  Clicking the contacts history tab lets users see all communications with that specific contact – already sorted and available.
 
Access experts quickly
Experts can be located quickly and easily by looking at their presence information.  Dragging the contact information to the spotlight brings the expert into the conversation.
 
Manage multiple conferences simultaneously
A subset of people on a conference can be selected to have a side-bar conversation without hanging up and starting over. The sidebar conversation can use IM or video or audio.
 
Video collaboration
High-definition (HD) video is available for more effective communications. Gestures, body language, posture, facial expressions and eye contact can all be leveraged.